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|SmarterMail Edition Options||Add-on Price|
|SmarterMail 10 Mailboxes - 1 Domain||$0.00|
|SmarterMail Pro 250 Mailboxes (most popular)||$24.95|
|SmarterMail Pro 500 Mailboxes||$44.95|
|SmarterMail Enterprise 250 Mailboxes||$45.95|
|SmarterMail Enterprise 500 Mailboxes||$59.95|
|SmarterStats Edition Options||Add-on Price|
|SmarterStats Pro - 50 Sites||$33.64|
|MS SQL Versions||Add-on Price|
|MS SQL 2012 Express||$0.00|
|MS SQL 2012 Web Edition||$30.00/month per 2 Cores|
|MS SQL 2012 Standard Edition||$287.99/month per 2 Cores|
|MS SQL 2008 Express||$0.00|
|MS SQL 2008 Web Edition||$30.00/month per 2 Cores|
|MS SQL 2008 Standard Edition||$287.99/month per 2 Cores|
A Virtual Private Server (VPS) is a virtual machine with an allocated portion of resources from a physical server. The VPS behaves similarly to physically hosted machine being completely dedicated to a single customers use, high level of privacy and can be configured as needed.
Cloud Hosting is a term specific to utilizing Cloud Computing to deliver hosting services and is a set of hardware and software configured to share the resources as a pool. A portion of control (resource pool) is provided to the user to scale resources as needed. We provide this scalability (upgrading or downgrading), by request at any time.
In the event of a complete server failure or a catastrophic event, it's possible you won't even notice. You may experience a few minute delay (at most) while the VPS is starting up on another physical server. In most cases however we know if a server is having issues, and can live migrate any VPS to a new physical server without any disruption.
Storage Area Network (SAN) is a dedicated network for disk storage. This can include multiple storage devices that make up a cluster and are connected to servers by way of a virtual disk adapter. This is completely transparent to the user, the storage (disk space) looks and in many cases performs at a much higher level than a traditional single or multiple physical hard drives. You may hear this term when discussing VPS, because the SAN makes up the default storage (disk space) provided on Virtual Private Servers.
The CPU Core on a VPS is a virtual processor that correspond to a physical processor "Core" on the server hardware. Choosing a VPS with 2-Cores, means the Operating System (Windows or Linux) will recognize two processors. We enforce careful planning of CPU Cores/Ghz assigned to each VPS so we can maintain the highest flexibility & availability.
The GHz (speed or frequency) determines how fast the CPUs can process information. Increasing the GHz, may also increase the CPU Core count (as of this writing 2.5GHz is the max GHz supported on a single CPU Core), once the physical limit in GHz has been reached additional cores are required to share the processing. Example: 5Ghz (5Ghz / 2.5GHz = 2) requires 2 CPU Cores, 8Ghz (8Ghz / 2.5GHz = 3.2) requires 4 CPU Cores because you must round up to the next whole number (CPU Core Count).
We have designed the network to not have any single points of failure. Starting with redundant power feeds (commonly referred to as a 'A' and 'B' power), redundant switches (also with Remote Power Supplies as a backup) and everything else all the way to the physical servers and Storage Attached Network (SAN) devices, we have made sure to take every measure to achieve 100% network up-time.
With our Private Cloud, we have added an additional backup SAN group that can take over if something happens to the primary SAN group. This allows us to have a hot standby of your server available in the event something happens on the primary group.
Hostek.com provides OS Patching for all VPS servers. These patches are automatically applied during night time hours unless you have made previous arrangements with our VPS Management Team.
Patching applications such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis.
We routinely monitor your VPS or Virtual Dedicated server for high utilization of CPU, RAM, or disk I/O and will contact you with any concerns or suggestions.
As part of our Premium VPS Services add-on, we also provide answers or suggestions on how to properly manage or maintain you server. This includes analyzing your server usage/performance and making suggestions. This also includes proactive monitoring and upgrade/patching management.
Two hours of Premium Management Services is included with the Premium service add-on. Each support case is a 15 minute minimum. Additional time beyond two hours can be purchased at our current hourly rate.
NOTE: This is NOT a supplement for programming or development.
In most cases, you will never need to scale out your bandwidth. However, if that needs arises, we can quickly and seemlessly scale your bandwidth to accomodate your needs.
Burstable bandwidth allows your VPS to handle abnormal bandwidth requests.